Certified Advanced Alcohol and Drug Counselor (CAADC) Practice Exam

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After receiving negative feedback from a client, what should the therapist's next step be?

  1. Confirm his reality, but explain her perspective

  2. Seek feedback from the group

  3. Apologize and proceed

  4. Challenge his perceptions

The correct answer is: Seek feedback from the group

The appropriate next step for a therapist after receiving negative feedback from a client involves the importance of reflection and seeking additional perspectives to understand the situation better. Gathering insights from colleagues or peers can provide valuable context and support for the therapist's approach. This practice not only aids in self-improvement but also fosters a collaborative environment, which is essential for professional growth within therapeutic settings. By seeking feedback from the group, the therapist has the opportunity to explore different viewpoints and engage in constructive discussions that can illuminate various aspects of their practice that may not have been considered previously. This collaborative reflection can lead to adjustments in technique or approach that may benefit future client interactions. Other options might suggest a more confrontational or defensive stance, which could hinder the therapeutic relationship or fail to fully address the client's concerns. Engaging with colleagues emphasizes the value of ongoing learning and the importance of understanding client feedback in a constructive manner, leading to enhanced therapeutic effectiveness.